The Front of House (FOH) is the customer-facing part of a restaurant, responsible for delivering a seamless dining experience. From the moment guests walk in, FOH staff ensure they feel welcome, comfortable, and well taken care of. Their duties range from greeting customers and managing reservations to taking orders, serving food and drinks, recommending wine pairings, and handling payments. FOH staff also maintain the overall ambiance of the restaurant, ensuring cleanliness, organization, and a pleasant atmosphere.
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A successful FOH team requires strong communication skills, teamwork, and attention to detail. They act as a bridge between customers and the kitchen, ensuring that orders are delivered accurately and efficiently. They also play a crucial role in handling customer inquiries, resolving complaints, and providing personalized service to enhance customer satisfaction. Whether it’s a Restaurant Manager overseeing daily operations, a Host/Hostess welcoming guests, a Waiter/Waitress serving food, or a Sommelier recommending wines, each FOH member contributes to the restaurant’s success.
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For students looking to gain experience in the UK’s hospitality industry, FOH jobs provide excellent opportunities to develop customer service skills, teamwork, and industry knowledge. If you’re interested in a Front-of-House job in the UK, we can help you find the right opportunity!
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